Serviced by Nationstar Mortgage LLC, a subservicer for USAA

Issues with Your Property Taxes

If you have an escrow account and you receive a delinquent tax bill, let us know right away so we can sort out what happened.

You can contact us or you can send us the bill. Please write your loan number on it first, and then send to any of the following:

Email: [email protected]

Fax: 817-826-1861

Mail:

USAA Federal Savings Bank
Attn: Tax Department
PO Box 9225
Coppell, TX 75019

If you get a notice that your property is eligible for a “tax sale” or a “tax foreclosure,” you should definitely contact us right away.

Have more questions or need help?

Give us a call during business hours.

855-430-8489USAA Support Line
Monday - Friday7am - 7pm CT
Saturday7am - 3pm CT