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Serviced by Nationstar Mortgage LLC, a subservicer for USAA
Help CenterMortgage Assistance
Help Center

Mortgage Assistance

Disaster Resources

What To Do After a DisasterExplains what steps to take after a disaster

Mortgage Assistance

Potential Mortgage Assistance SolutionsLists the most common mortgage assistance solutionsApplying for Mortgage AssistanceExplains the application process and lets you quickly apply onlineSending Your Mortgage Assistance DocumentsWhere to send your mortgage assistance documentsRepayment Plan DetailsHow a repayment plan can help with financial hardshipLoan Modification DetailsHow loan modification can help with financial hardshipMortgage Assistance for Military MembersMortgage assistance options and eligibility for military homeownersShort Sale InformationExplains a short sale and how to begin the processDeed in Lieu of Foreclosure (DIL) InformationExplains a DIL and how to begin the process

Additional Resources

HUD CounselingAn alternative method of mortgage assistanceHomeowner Assistance FundProvides information on an additional resource for homeownersUnemployment ResourcesExplains resources for customers who are unemployed