Serviced by Nationstar Mortgage LLC, a subservicer for USAA

Short Sale Information

If there isn’t a financially feasible way for you to keep your home, a short sale is an option that can give you a fresh start and avoid the foreclosure process.

  • A short sale can allow you to sell your home for less than you owe on the mortgage, pending investor approval.
  • If you want to pursue a short sale, have your real estate agent submit the Third Party Authorization Form to us via fax at 855-294-9292 or email at [email protected] to start the review process.
    Note: Some investors will not permit a short sale if you have not been evaluated for all home retention solutions.

  • We may request certain documentation to complete the short sale review. The short sale process could be delayed if the requested documentation is not received in a timely manner.
Note: A short sale may have tax consequences and/or impact your credit, so you’ll want to contact your tax advisor to discuss these potential impacts.

Have more questions or need help?

Give us a call during business hours.

855-430-8489USAA Support Line
Monday - Friday7am - 7pm CT
Saturday7am - 3pm CT