Serviced by Nationstar Mortgage LLC, a subservicer for USAA

Holidays and Operating Hours

Holidays

We are closed—and our team members enjoy a well-deserved break—on these holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

Note: If your payment arrives on one of these days, we’ll post it to your account the next business day that we’re back in the office—but we’ll credit it for the day it arrives.

Hours

Our team members are diligently servicing your account behind the scenes during various hours throughout the week, from Monday through Friday—and sometimes Saturday!

Phone—Automated Phone System

  • 7 days a week!
  • 24 hours a day!

Phone—Customer Service Team

  • Monday – Friday, 7:00 a.m. – 7:00 p.m. (CT)
  • Saturday, 7:00 a.m. – 3:00 p.m. (CT)

Have more questions or need help?

Give us a call during business hours.

855-430-8489USAA Support Line
Monday - Friday7am - 7pm CT
Saturday7am - 3pm CT