Your year-end statement summarizes the previous 12 months of taxes and interest paid. Your statement is typically made available by January 31st, leaving you plenty of time to file your taxes. If you have opted to receive paperless notices, you will receive an email letting you know when you can view it online. Click herefor tax statement (Opens a new window) to view your tax statement now. If your loan was transferred during the prior year, you will receive statements from USAA and your previous lender no later than January 31st.

Common Questions

Sometimes, your statement may differ in some ways from what you were expecting. Here are some common questions that we can hopefully clear up for you.

Where is my 1099 INT?

A 1099 INT is a statement provided by any person or organization that pays interest income. If you didn't receive a 1099 INT, it's because you were either paid less than $10.00 in accrued interest or your interest income was paid on January 2nd, so you won't receive one until next year.

Was my interest reported incorrectly?

If you believe your interest was reported incorrectly, here's what to do:
Review your payment history to see how it was applied. Pay special attention to the effective dates of when it was applied for the year. That could explain why the amount is different than you expected.
If you had payoff interest from a short sale, check to see if it's applicable and reportable. It may not be reportable, which could be the reason for the different amount. We recommend you consult with a tax advisor to find out.

Is it a problem if my name or address has changed?

If your name and/or address changed from what's shown on the year-end tax statement, don't worry. This doesn't affect the reporting to the IRS, so you don't need a corrected 1098.

Why isn't my name on my year end tax statement?

If you signed the note but your name isn't on the year-end tax statement or 1098, here's why: Only the primary borrower's Social Security number is reported.

To switch the order of the names and the reporting for future statements, you'll need to complete an Affiliation Change Agreement(Opens a new window) or call 855-430-8489.

The form is short and simple. Once it's completed and signed, it must be notarized and sent back to USAA:

USAA Federal Savings Bank
c/o Nationstar
P.O. Box 610788
Dallas, TX 75261

After we receive the request, it will be processed within 5 to 7 business days.

Why is my tax or insurance lower than expected?

If you're wondering why the tax and/or insurance amount on your year-end statement is lower than what you expected or what was actually disbursed from your account, this could help explain it. The word disbursed refers to what was paid using the funds in your escrow account. On your year-end statement, the amount is based on disbursements minus any refunds received.

On our statement, only the gross amount of disbursements is provided. We don't subtract refunds. You can verify any amounts paid for taxes and or insurance by contacting your tax authority or insurance company, or by looking at the payment history on your year-end statement. If you have any questions, please contact Customer Service at 855-430-8489.

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