mortgage assistance Support

If you're having trouble keeping up with your mortgage or you anticipate a change in circumstances, you don't have to face the burden alone. We've got a whole team ready to work with you to find a solution that helps you keep your home. We have many options for assistance if you've fallen behind or missed a payment. Please fill out the application online or speak to a loan specialist at 855-430-8489 to start the process and determine the best solution available to you.


Options

USAA wants to do everything we can to keep you in your home. We offer a number of options to help turn the situation around, from refinancing and repayment to loan modification. We also participate in many government programs. This helps us find the right solution for your loan and your situation. Over the years, these methods have helped many people overcome difficult times. In some cases, people prefer to leave their home. This can be a good way to get back to financial freedom and avoid foreclosure. Short Sale and Deed-In-Lieu are two options that may be right for you. Read more about Options


Application

In this section, you'll learn about the requirements for submitting an application to receive mortgage assistance. We want to keep the process simple and efficient as we try to find the right mortgage assistance solution for your situation. Click herefor loan modification application to get started with an easy online application, or download and print the application to send in by mail or fax. You'll also find the full list of documents you may need to provide when applying. Remember, we're always here to help you get clear on which documents you need to provide, as well as answer any questions you have about the application process. Read more about Application


Programs

There are many additional resources that can help. If you're an active duty service member or recently were on active duty, you may be eligible for assistance through the ServiceMembers Civil Relief Act (SCRA). USAA also works with the Hardest Hit Fund, a federal program designed to offer help to people in areas hit the hardest by the economic downturn and housing slump. You can find more information about where the Hardest Hit Fund operates herefor hardest hit funds. Read more about Programs


Public Assistance

While we'll do everything we can to help you, we're not your only option. There are many outside resources available that can provide assistance as you move forward and rebuild. Read more about Public Assistance


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